Requests, issues, and suggestions
ACCESSIBILITY STATEMENT
This statement was last updated in January 2025.
We at Refuel The Fire are committed to making our site, refuelfire.com, accessible to people with disabilities. We strive to ensure that our website is designed and developed in accordance with the Web Content Accessibility Guidelines (WCAG) to provide an inclusive experience for all users.
We are continually working to improve the accessibility of our website and welcome feedback from our users. If you encounter any accessibility issues or have suggestions for improvement, please contact us at refuelfire@gmail.com.
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Thank you for your understanding and support as we work to make our website accessible for everyone.
What web accessibility is
An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies.
Accessibility adjustments on this site
We have adapted this site in accordance with WCAG 2.1 guidelines and have made the site accessible to the level of AA. This site's contents have been adapted to work with assistive technologies, such as screen readers and keyboard use. As part of this effort, we have:
- Used the Accessibility Wizard to find and fix potential accessibility issues
- Set the language of the site
- Defined clear heading structures on all of the site’s pages
- Added alternative text to images
- Implemented color combinations that meet the required color contrast
- Ensured all videos, audio, and files on the site are accessible.
This site is built on WIX, and we are continually working to enhance its accessibility features.
Declaration of partial compliance with the standard due to third-party content
We recognize that the accessibility of certain pages on the site may depend on content that does not belong to our organization. However, as this is a WIX site with no third-party content, all pages are under our control and we strive for full compliance with accessibility standards.
As of now, we declare full compliance with the accessibility standards across all pages of our site.
Accessibility arrangements in the organization
At Refuel The Fire, we are committed to ensuring that our physical offices/branches are accessible to all individuals, including those with disabilities. Our accessibility arrangements include:
- Parking: Accessible parking spaces are available near the main entrance to ensure easy access to our facilities.
- Public Transportation: The nearest public transportation stations are equipped with accessible routes and services.
- Entrances: All entrances are wheelchair accessible, with ramps and automatic doors for convenience.
- Service Areas: Our service desks and counters are designed to accommodate individuals of all abilities, ensuring that assistance is readily available.
- Restroom Facilities: Accessible restrooms are located on every floor, equipped with necessary support features.
- Meeting Rooms/Classrooms: These spaces are designed to be accessible, with appropriate seating arrangements and technology to support all users.
- Additional Services: We offer services such as audio induction loops for hearing assistance and other accessibility devices available upon request.
We regularly review and update our accessibility arrangements to ensure they meet the needs of all individuals.
Requests, issues, and suggestions
If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator:
- Name of the Accessibility Coordinator: Refeul The Fire
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- Telephone Number: 1(843) 371-0330
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- Email Address: refeulfire@gmail.com
We value your feedback and are committed to addressing any accessibility concerns to improve the experience for all users.